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Queenstown
Heartland Hotel Queenstown
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Heartland Hotel Queenstown Exterior photoHeartland Hotel Queenstown Exterior photoHeartland Hotel Queenstown Exterior photo
Reserve directly with us
Up to 10% cheaper
than with Booking.com
Check rooms and rates
From69US$ /night
Check-in
28Apr2026Select date
Check-out
29Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

27 Stanley Street, Queenstown, New Zealand, 9197
-
Steps from Lake Wakatipu
Very good
7.8
8.0
/10
3.4
3.8
/5

Loved by Heartland Hotel Queenstown guests

  • Helpful staff
  • Clean rooms
  • Comfortable beds
  • Fantastic views
  • Convenient location
  • Breakfast options
"Have stayed here twice now, good price, lake view is ? and location is mint, the hill walk back is a mission after a big feed though ?"
Kyla from New Zealand
read full review
"stayed in family chalet, very clean and convenient for me with cooking felicities , good for ppl who can't eat everyday restaurants food..."
Prabhu from Singapore
read full review
"The location of the hotel is fantastic - a five minute walk from the waterfront, and it's high location means you get a fantastic lake view if you are front facing."
Swan
read full review

Amenities

Heartland Hotel Queenstown offers a 24-hour reception, a fitness centre, and a cosy bar with a fireplace in the lobby. Guests can unwind in the Peaks Restaurant & Bar, which serves breakfast and dinner featuring contemporary New Zealand cuisine. The hotel also provides business services and limited on-site parking on a first-come, first-served basis.

Rooms

The accommodation includes various room types like Chalet Rooms, Superior Rooms, and Family Rooms, accommodating up to four guests. Many rooms offer stunning views of Lake Wakatipu and the surrounding mountains, enhancing the overall experience. Selected rooms feature kitchenettes, enabling guests to prepare simple meals during their stay.

Location

Heartland Hotel Queenstown is located just a five-minute walk from the main town, providing easy access to shops and eateries. The hotel is positioned at the foot of the Southern Alps, allowing guests to enjoy breathtaking views of the landscape. Guests can access a wide range of leisure activities nearby, from adventure sports to scenic walks.

Dining

Peaks Restaurant & Bar serves a full buffet breakfast and a selection of a la carte options for dinner, featuring local ingredients. The restaurant's lounge area is a convenient place to unwind after a day of exploring. Home Grown Breakfast specials, including Cinnamon Porridge and Corn Fritter & Bacon Stack, highlight the essence of New Zealand cuisine.

Pet-Friendly Policies

Heartland Hotel Queenstown welcomes dogs in selected room types, accommodating up to two per room. Pet-friendly rooms include a dog bed, bowls, and a welcome gift upon arrival. This allows guests to enjoy their stay without leaving their furry friends behind.

Highlights

Location: 5-minute walk to shops and eateries

Rooms: Various options including Chalet and Family Rooms

Dining: Peaks Restaurant & Bar with breakfast and dinner

Pet-Friendly: Accommodations for dogs with amenities

Must-do experiences

  • Take a scenic cruise on Lake Wakatipu with Real Journeys.
  • Savor the famous Fergburger for an unforgettable burger experience.
  • Explore the serene beauty of Glenorchy, just 45 minutes away.
  • Visit the Kiwi Birdlife Park to see New Zealand's unique wildlife.
  • Wander through the Arrowtown Chinese Settlement for rich history.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior Split King View
Superior Split King View
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
room details
Superior Split King Chalet View
Superior Split King Chalet View
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
room details
Standard Split King Chalet
Standard Split King Chalet
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
room details
Standard King Room
Standard King Room
2 persons
325 sq. feet 
1 King-size bed
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Very good
7.7/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Luggage storage
  • Vending machines
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Heartland Hotel Queenstown offers a delightful array of dining options that highlight local flavors and cater to diverse dietary needs. Guests can indulge in a warm and inviting atmosphere, enriching their stay with authentic culinary experiences that embrace both comfort and creativity.

Peaks Restaurant & Bar

Local fare with vegetarian, vegan, gluten-free, and dairy-free options
Ambiance
Family-friendly setting, perfect for gathering over hearty meals or intimate dinners
Key Offerings
A menu that showcases New Zealand's fresh produce, along with globally inspired dishes. Ideal for beginning the day with a hearty breakfast or unwinding with a satisfying dinner.
Reservation
Recommended
Breakfast and dinner; cocktail hour available

Heartland Hotel Queenstown Location

27 Stanley Street, Queenstown, New Zealand, 9197
Map view
27 Stanley Street, Queenstown, New Zealand, 9197
City landmarks
Cable Car
Skyline Queenstown
3900 ft
Zoo
Kiwi and Birdlife Park
4000 ft
Landmark
Lake Wakatipu
2300 ft
Theme Park
Shotover Canyon Swing
2300 ft
Theme Park
Fear Factory Queenstown
2600 ft
Landmark
G Force Paragliding
3700 ft
Gallery
ivy box art gallery
2400 ft
Landmark
AJ Hackett Bungy
2100 ft
Cemetery
Queenstown Cemetery
3800 ft
Casino
SKYCITY Queenstown Casino
2100 ft
Landmark
Queenstown Underwater Observatory
2300 ft
Landmark
KJet Queenstown
2300 ft
Nearby
Garden
Queenstown Garden
1800 ft
Square
Queenstown Mall
1900 ft
Rees Street
William Gilbert Rees Statue
1300 ft
Church
St Peter's Anglican Church
800 ft
Torpedo 7
Southern Lakes Heliski
1700 ft
65 Beach St
Moa Statue
1800 ft
Gallery
Queenstown Arts Centre
1000 ft
19 Marine Parade Williams Cottage
Vesta Design
1000 ft
Gallery
Silver Fern Gallery
900 ft
Gallery
Ivan Clarke Gallery
1300 ft
35 Camp St
Hetties Rock & Crystal Shop
1300 ft
Gallery
Artbay Gallery
1100 ft
Gallery
Central Art Gallery Queenstown-Julia Milley
1800 ft
Lake Hayes
1700 ft
Mall
O'Connells Shopping Centre
1200 ft
Store
Four Square Alpine
1300 ft
Golf Course
Queenstown Gardens Disc Golf
1400 ft
Church
St Joseph Parish
500 ft
Restaurants
The Cookie Muncher Cookie Bar
1500 ft
18 Camp Street
Erik's Fish and Chips
1500 ft
13 Earl Street Opposite the Novotel
Fergbaker
800 ft
40 Shotover Street
Hell Pizza
1600 ft
Searle Lane
Caribe Latin Kitchen
1700 ft
36 Ballarat Street
Searle Lane Bar and Rotisserie
1800 ft
15 Church Street
Balls and Bangles
1700 ft
15 Church Street
Hawker & Roll
1600 ft
38 Ballarat Street
King Made Noodles Queenstown
2000 ft
5 Athol Street
Life's a Grind Espresso
2100 ft
58 Stanley Street
Explore Queenstown
Explore Queenstown
Top Attractions
Activities
Dining
Entertainment
Skyline Queenstown
15 minutes' walk
Stunning views of the Remarkables and Lake Wakatipu from the gondola. Offers dining and adventure activities on-site.
Kiwi and Birdlife Park
15 minutes' walk
Home to native birds and wildlife, featuring guided tours that reveal conservation efforts in a beautiful setting.
Lake Wakatipu
9 minutes walking
Beautiful lake surrounded by mountains, ideal for scenic walks, picnics, and relaxing by the waterfront.
Shotover Canyon Swing
9 minutes walking
Adventurous swing experience over the stunning Shotover Canyon, perfect for thrill-seekers looking for an adrenaline rush.
KJet Queenstown
9 minutes walking
Exciting jet boat rides on Lake Wakatipu and the Kawarau River. Offers a thrilling ride with stunning scenery.
Southern Lakes Heliski
7 minutes walking
Heli-skiing adventures in the Southern Alps, providing breathtaking views and untouched snow. Seasonal and weather-dependent.
Fergbaker
3 minutes walking
Casual bakery known for its gourmet pies and pastries. A must-try for delicious baked goods with a local touch.
Hell Pizza
6 minutes walking
Unique pizza place offering creative toppings and vegetarian options. Famous for its eclectic style and vibrant atmosphere.
SKYCITY Queenstown Casino
8 minutes walking
Enjoy gaming, dining, and entertainment under one roof. Offers a lively night scene and various events throughout the week.
Queenstown Mall
7 minutes walking
Bustling shopping hub featuring local shops, cafes, and art galleries. Perfect for families and solo travelers alike.
Getting around
City Centre
Queenstown4 min  ·  1000 ft
Airports
Queenstown (ZQN)11 min  ·  4.5 mi
Te Anau Manapouri (TEU)266 min  ·  109.8 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of NZD 29 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Dutch, Portuguese, Japanese, Hindi
Year renovated:
2011
Number of floors:
4
Number of rooms:
81
Former name
Scenic Circle A Line Queenstown

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Heartland Hotel Queenstown is often praised for its great location, within easy walking distance to the town center. Many guests enjoyed spacious rooms, some featuring balconies with tables and chairs and offering great views of the lake, the Remarkables, and the skyline. The buffet breakfasts are also a highlight for many visitors, while some guests have noted that certain bathrooms could benefit from updating.
Show moreShow less
Review score
Based on 1586 verified reviews
7.5/10
Very good
73%
Recommend
Location
9.0/10
Free Wi-Fi
8.7/10
Paid Wi-Fi
7.6/10
Value for money
7.6/10
Pros
Great location
Comfortable rooms
Good WIFI
Cons
Thin walls
Dated rooms
Guest reviews
based on 1586 reviews
7.5/10
based on 836 reviews
4/5
based on 2981 reviews
7.8/10
michael from australia
Single
standard king room
3 nights in November 2025
|
Reviewed:January 14, 2026
9.0/10

fantastic stay in a convenient location!

friendly staffgood breakfastconvenient locationwalkable spots
the staff was very warm and friendly, they were also very helpful . breakfast was a good experience. the hotel is walkable to various spots around, including bus pick-up areas and spots for leisure city walks. i found it convenient for outdoor activities too.
the room showed a bit of wear, and could use some updates.
Rooms
8/10
my room included a comfortable king bed and basic amenities that met my needs. it was clean and well-kept, and it provided a restful space after a busy day exploring. the room had sufficient space for luggage and moving around, which i appreciated.
Location
10/10
the hotel had proximity to the heart of downtown. i appreciated the short walk to shops, restaurants, and attractions. the convenience of being near bus stops and activity pick-up points made it very easy to navigate the area.
Service
9/10
the restaurant staff was fantastic. they offered quick service and a positive attitude! the food was high-quality, and the dining experience was enjoyable. i found the staff attentive and ready to assist with any questions or requests i had.
0 Helpful
|
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Brian from United Kingdom
Single
Superior King Room
3 nights in November 2025
|
Reviewed:January 02, 2026
7/10
great room sizequiet locationfree parkingsmelly kettlezero ventilation
the room size was great. i appreciated that the rugby was live on tv at 5am. the location was also quiet (.
the parking situation was not ideal (to say the least). the spots were awkwardly positioned. i ended up parking on a street a short walk away. also, the kettle in the room smelled bad.
0 Helpful
Jayden from Australia
Couple
Standard King Room
3 nights in November 2025
|
Reviewed:December 05, 2025
9.0/10

EXCELLENT stay!

spacious roomking size bedgreat coffeecentral location
The king size bed was REALLY spacious. I saw a nice view from the large window. The buffet breakfast offered the basics and AMAZING coffee. The location IS great, close to cafes and convenience stores. EVERYTHING I needed was nearby.
The parking situation was a bit TERRIBLE, there were not enough spots for everyone.
Facilities
8/10
The hotel offers free wifi. It also features a restaurant on site, providing convenient dining. A short walk leads to the town center, while filtered views of the lake enhance the setting.
Rooms
9/10
The room was quiet despite being on the main road. It included tea and coffee facilities. The bathroom had a shower and standard amenities.
Dining
10/10
The onsite restaurant, The Peak, offers great food and service. The breakfast included a good selection. The buffet breakfast offered various options to cater to different preferences.
0 Helpful
|
Show more
Joseph from Canada
Family with children
Standard King Room
4 nights in November 2025
|
Reviewed:November 23, 2025
8.5/10

Solid Stay With Convenient Perks

friendly staffgood showerconvenient locationfree parking
I found the staff to be friendly and helpful . My room was a good size, especially the modern shower in the bathroom. The location was quite convenient, with easy access to the main part of town. Free parking near the center proved a definite advantage.
The entrance road to the hotel is indeed very narrow. Extra care is needed when driving.
Dining
9/10
The restaurant's food was AMAZING!!! I especially enjoyed the butter chicken, great. Each bite was full of flavor. The limited choice was made up by the quality.
Service
8/10
The front desk staff offered early check-in, a valuable benefit after my travels. They were really helpful. Any questions that I had were immediately answered, and their assistance improved my experience. This level of care is appreciated.
0 Helpful
|
Show more
Isaac from Israel
Single
Standard King Room
3 nights in October 2025
|
Reviewed:October 30, 2025
6/10
city centreavailable parkingroom appearanceold infrastructuregreen algaehigh cost
the location was great as it was close to the city centre. parking was available on the nearby streets since the on site parking filled up quickly. the room was okay it was not as nice as i expected from the pictures online.
the infrastructure seemed quite old. i saw layers of green algae below the aircon vent. this felt pretty bad considering the amount they charged per night.
0 Helpful
Questions of the users
About Heartland Hotel Queenstown
Is daily housekeeping provided during my stay?
5 November 2024
Yes, daily housekeeping services are available for guests.
Will I have access to a balcony that offers a beautiful view of the mountains and Lake Wakatipu?
12 September 2024
Yes, certain rooms feature a balcony with views of the mountain or lake.
Is the rate displayed for the standard triple room already inclusive of three guests?
20 January 2025
Yes, the price listed for the standard triple room covers accommodation for three people.
Are guests able to enjoy Netflix in their rooms?
15 April 2025
No, Netflix is not available in the hotel rooms.
Is breakfast available for those opting for a non-refundable rate?
8 June 2024
Yes, breakfast can be arranged upon check-in, even for guests with a non-refundable booking.
Can luggage be stored at the hotel before or after check-in?
3 March 2025
Yes, luggage storage is available. Guests just need to inform the reception about their storage duration.
Are ground-floor rooms available for those who need easy access?
19 February 2025
Yes, there are ground-floor chalet studio rooms available for those needing accessibility.
What does the term 'split view' refer to in the standard super king/split view room?
14 December 2024
The 'split view' indicates that the room offers a lake view while featuring a split king bed that can be converted into two single beds upon request.
Is there an option for late check-out?
25 April 2025
Late check-out may be available upon request, subject to availability, but the standard check-out time is by 10 am.
Are pets allowed in the hotel, and if so, what accommodations are available?
30 August 2024
Selected room types are dog-friendly, equipped with amenities for your pet's comfort.

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Check-in
28Apr2026Select date
Check-out
29Apr2026Select date
Rooms and Guests2 Guests, 1 Room
  • Overview
  • Rooms
  • Price calendar
  • Amenities
  • Location
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